Last updated:19 FEB 2025
At Leajlak (“we,” “us,” or “our”), we are committed to respecting and protecting the privacy of our end users (“you,” “your,” or “customer”). This Privacy Policy explains how we handle personal information that we collect from merchants and their customers for the purpose of delivering orders. By using our services, you agree to the terms of this Privacy Policy.
Leajlak provides an order delivery service for merchants. In doing so, we collect and process certain personal information of end users (i.e., the merchants’ customers). This Privacy Policy outlines the types of data we collect, how and why we use it, and the steps we take to keep it secure.
This may include personal details necessary for delivery, such as:
● Name
● Delivery address
● Contact information (e.g., phone number, email address)
Information provided by the merchant that relates to the order, such as:
● Order identification number
● Order contents (for shipping)
● Any special delivery instructions
We only collect the data necessary to fulfill our delivery services.
We use your personal information strictly for the following purposes:
● Order Fulfillment: To process, manage, and deliver orders.
● Customer Support: To address queries or issues related to deliveries.
● Legal Compliance: To comply with legal obligations or respond to lawful requests by public authorities.
No Marketing or Targeting: We do not use your personal data for any marketing campaigns, promotional activities, or advertising targeting. All personal data is collected solely to fulfill delivery-related obligations and is not repurposed or monetized in any way.
Personal information is strictly accessible only to authorized personnel who require it to perform their duties (e.g., employees handling deliveries, customer service). We have role-based access controls to ensure that only those with explicit permission can view personal data.
We do not expose or share customer data with any third parties unless required by law, or necessary to complete the services (e.g., verified logistics partners under strict data protection agreements).
Our systems are designed without any feature that allows arbitrary downloading or exporting of end user data to external systems, preventing any unauthorized exfiltration of personal information.
We retain personal data only for as long as it is necessary to fulfill the purposes described in this Privacy Policy or as required by law. Once this period expires, or data is no longer needed for delivery or other legitimate interests (e.g., record-keeping), we securely delete or anonymize it.
We employ robust security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal data. These measures include, but are not limited to:
● Encryption of data in transit (e.g., via SSL/TLS)
● Firewalls and network security protocols
● Role-based access controls and user authentication
● Regular security assessments and auditing
Despite our efforts, no method of data transmission or storage is 100% secure. In the event of a security incident, we will act promptly to minimize harm and notify affected parties when required by law.
Depending on applicable data protection laws, you may have the following rights regarding your personal data:
● Right to Access:
You can request a copy of your personal information that we hold.
● Right to Rectification:
You can ask us to correct inaccurate or incomplete personal data.
● Right to Deletion:
You can request the deletion of your personal data under certain conditions.
● Right to Restrict Processing:
You can request that we limit the way we use your personal data.
● Right to Object:
You can object to certain processing activities, such as direct marketing (although we do not conduct marketing activities using your data).
To exercise these rights, please contact us at the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable law.
Where applicable, we ensure that any international transfer of personal data is in compliance with relevant data protection laws. Appropriate safeguards (such as standard contractual clauses) are in place to protect the privacy and security of transferred data.
Our services are not directed to children. We do not knowingly collect or process personal data from children under the age of [13/16/18, depending on your jurisdiction] without parental or guardian consent. If you become aware that a child has provided us with personal data without such consent, please contact us so we can take appropriate steps.
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or other factors. When we do, we will revise the “Last updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact:
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